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Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.

The second-hand shopping app has altered its measurement guidelines for women's and children's garments failing to inform every member regarding the update.

Online Platforms Backlash

Countless users and merchants are posting online claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.

The company said the new system was more in line with comparable marketplaces.

The platform has recommended to examine their items and adjust the sizing manually if necessary, causing user dissatisfaction.

Size Classification Changes

Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.

The updated approach includes an alphabetical indicator and numerical range like S/UK 8-10.

For certain items, the measurements have been reclassified - for example a size L was formerly size 12 but currently displays as UK 16-18.

Shopper Accounts

Frankie Bridger, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

Another user, based in Glasgow, explained products she uploaded with size 14 tags were displaying on the service as size 20–22.

"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.

Manual Updates

Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".

"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she stated.

Marketplace Information

The platform boasts over 100 million shoppers, comprising 18 million UK members.

It has proved a popular alternative versus similar marketplaces including eBay and Depop.

This isn't the first time when a surprising modification on the platform has faced criticism: previously, the platform withdrew an update to its shipping options following member complaints.